Cookie policy

 

DIGI uses cookies when you visit/use our website and the associated subsites, forms and applications. Cookies are small pieces of information (files) that a website leaves on your device and that are usually used to make the user experience as optimal as possible. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. Specifically, we use cookies and other tracking technologies for the following purpose.

If you click links to websites that are not managed by DIGI, you should read the privacy notice of that specific site.

 

Definitions

 

In this Cookie notice, the following definitions apply:

  • "DIGI ", “we”, ‘our”, “us”: DIGI Communications Belgium NV, a company incorporated in accordance with the laws of Belgium, with its registered office at rue de l’Hôpital, 31 1000 Brussels, registered at the Crossroads Banks for Enterprises under company number 0803.299.956, which acts as the controller and owns the Website.
    "User", "you", ‘yours”: any natural person (B2C) or legal person (B2B) who is or will be in a relationship of any kind with DIGI via the Website.
  • “Third Party”: Any external entity or service that DIGI partners with or utilizes, and they are not directly controlled by DIGI.
  • “Website”: website https://www.digi-belgium.be/

 

Which types and list of cookies does DIGI use?

 

There are different types of cookies depending on their origin, function and lifespan.

 

    1. Origin

 

  • First-party cookies (internal cookies) are cookies that are set by DIGI that you visit.
  • Third-party cookies are cookies set and managed by external parties. They are placed while you browse a website or use an app from DIGI. These cookies allow certain data to be shared with third parties during your navigation on DIGI’S website or your use of DIGI’s app.

 

    2. Lifespan

 

Permanent cookies: these cookies remain on the user's device for the life of the cookie, as defined below. They are activated every time the user visits the website that has placed these cookies (e.g. cookies placed by third-parties such as Twitter, Facebook, Google Analytics, etc.).

Temporary (session) cookies: these cookies allow a user's actions to be simplified and linked to each other during a browser session. A browser session starts when a user opens the browser screen and ends when the user closes the browser screen. Session cookies are placed temporarily. As soon as the browser is closed, all session cookies are deleted. 

 

    3. Function

 

        3.1 Strictly Necessary (Technical) Cookies

These Cookies ensure the optimal functioning of Website, they enable core functionalities such as security, network management, and accessibility. These cookies are not used to identify you as a visitor to our website and cannot be deactivated in our systems. For this type of cookie consent is not mandatory.

 

Cookies subgroup

Cookies Name

Provider

Description

Validity

www.digi-belgium.be

__Host-authjs.csrf-token

Digi Communications NV

Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitors

Session

www.digi-belgium.be

__Secure-authjs.callback-url

Digi Communications NV

Used in order to detect spam and improve the website's security

Session

www.digi-belgium.be

__Secure-authjs.session-token

Digi Communications NV

It ensures secure handling of session tokens, which are essential for maintaining authenticated user sessions

Persistent

www.digi-belgium.be

CONSENT

Alphabet Inc, Google LLC, Google Ireland Limited

Used to save user consent choices

730 days

www.digi-belgium.be

_GRECAPTCHA

Alphabet Inc, Google LLC, Google Ireland Limited

Used to protect the site against spam enquiries on contact forms

179 days

www.digi-belgium.be

SAPISID, SSID, APISID, __Secure-1PSID, __Secure-3PAPISID, __Secure-1PAPISID, __Secure-3PSIDCC, __Secure-3PSID, SIDCC, SID, HSID

Alphabet Inc, Google LLC, Google Ireland Limited

Cookies associated with Google's security, authentication, and session management functions across its platforms

2 years

www.digi-belgium.be

NID, _Secure-ENID, _Secure-YEC

Alphabet Inc, Google LLC, Google Ireland Limited

These cookies are used by Google to store user preferences and protect user data across Google services

1 year

 

        3.2 Functional Cookies

These cookies enable the Website to provide enhanced functionality and personalization, remembering user preferences, settings, and choices to enhance the user experience. They may also be used to provide services the user has asked for. These cookies allow DIGI to remember your language settings, login details, and other customizable elements of the Website to improve the user experience. The Functional Cookies are strictly necessary for managing the user preferences concerning cookies. These cookies cannot be deactivated in our systems. For this type of cookie consent is not mandatory.

 

Cookies subgroup

Cookies Name

Provider

Description

Validity

www.digi-belgium.be

lang

Digi Communications NV

Stores the user’s language preference for the site

3649 days

www.youtube.com

__sak

Alphabet Inc, Google LLC, Google Ireland Limited

Used to save information on user preference for video (Youtube)

Session

www.youtube.com

yt-player-bandaid-host, yt-player-bandwidth, yt-player-headers-readable, yt-remote-cast-installed, yt-remote-connected-devices, yt-remote-device-id, yt-remote-fast-check-period, yt-remote-session-app, yt-remote-session-name, VISITOR_INFO1_LIVE, YSC

Alphabet Inc, Google LLC, Google Ireland Limited

YouTube functional cookies supporting YouTube video playback, casting, and related preferences

Session

www.digi-belgium.be

remote_sid/APISID, pm_sess, LAST_RESULT_ENTRY_KEY

Alphabet Inc, Google LLC, Google Ireland Limited

Session Management/Authentication Cookies, used for the setup and the usage of YouTube video on the website

Session

www.digi-belgium.be

test_cookie

Alphabet Inc, Google LLC, Google Ireland Limited

It is a test for authorisations of cookies setting in user browser (Youtube)

1 day

www.youtube.com

PREF, YEC

Alphabet Inc, Google LLC, Google Ireland Limited

Used to save user preferences for video player from a YouTube integrated video or various informations like configuration of your prefered page, video player parameters, automatic plan options, random content and Youtube player size

1 year

www.youtube.com

CGIC

Alphabet Inc, Google LLC, Google Ireland Limited

This is used to provide search results by automatically completing search queries based on the user's initial input (Youtube)

6 months

www.youtube.com

UULE

Alphabet Inc, Google LLC, Google Ireland Limited

Used to determine the geographical position of user (YouTube)

6 hours

www.digi-belgium.be

Ar_debug

Alphabet Inc, Google LLC, Google Ireland Limited

Used for debugging purposes related to Google Analytics and its attribution functionality

1 year

 

 

        3.3 Performance (Analytical) Cookies

These cookies provide insights into which pages of the Website the user has  visited, how long the user has visited a specific page, or whether the user has previously visited the Website, evaluation of user’s navigation behaviour on Website to improve our website’s performance, functionality, and user experience.  With these cookies, DIGI obtains a general picture of Website visit. This allows DIGI to analyse where and when, for example, errors occur on our website. These cookies collect information in an aggregated and anonymous form, meaning they do not personally identify individual users. If you do not accept these cookies, we will not be informed of your visit to our site.

 

Cookies subgroup

Cookies Name

Provider

Description

Validity

www.digi-belgium.be

FPID

Alphabet Inc, Google LLC, Google Ireland Limited

Used to save a value definining client ID for request made to Google servers

2 years

www.digi-belgium.be

FPLC

Alphabet Inc, Google LLC, Google Ireland Limited

Used to save a unique ID which is used for statistical data on how visitor uses website

20 hours

www.digi-belgium.be

_ga, _ga_<container-id>

Alphabet Inc, Google LLC, Google Ireland Limited

Google Analytics cookies that generate unique user IDs to track user interactions across pages

2 years

www.digi-belgium.be

_gat

Alphabet Inc, Google LLC, Google Ireland Limited

Used by Google to distinguish users and reduce the request rate

1 minute

www.digi-belgium.be

AMP_TOKEN

Alphabet Inc, Google LLC, Google Ireland Limited

Monitors the number of sessions for analytical purposes (to avoid double counting)

Up to 1 year

www.digi-belgium.be

_gac_<property-id>

Alphabet Inc, Google LLC, Google Ireland Limited

Measures user activity and ad campaign performance.

90 days

www.digi-belgium.be

__utm, _utma, _utmb, _utmc, _utmz, __utmv, _utmt

Alphabet Inc, Google LLC, Google Ireland Limited

Legacy Google Analytics cookies provide details on user visits, session times, and referrer data.

2 years

www.digi-belgium.be

_gid

Alphabet Inc, Google LLC, Google Ireland Limited

Generates unique IDs per session, often used to differentiate users within sessions in Google Analytics.

1 day

www.linkedin.com

s_tp, s_plt, s_ips

LinkedIn

Cookies used for tracking user sessions and interactions on the LinkedIn platform

Session

www.youtube.com

PREF, LOGIN_INFO, VISITOR_PRIVACY_METADATA, GPS, VISITOR_INFO1_LIVE, GEUP, YSC, wide

Alphabet Inc, Google LLC, Google Ireland Limited

Analytics and user preferences: Used to remember preferences and other information, such as activating Google’s SafeSearch filter. It is used for security, analytics, functionality, advertising, and playing embedded YouTube videos.

6 months

 

 

        3.4 Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to users and their interests. They track users across websites, collecting data on their browsing behaviour, preferences, and interactions with ads. This information helps advertisers create user profiles and deliver targeted advertising campaigns. For Google advertising cookies specifically you can change settings via Google Ads Preferences Manager. Google also recommends that you install the Google Analytics Opt-out Browser Add-on. If you do not authorise these cookies, your advertising will be less targeted.

 

Cookies subgroup

Cookies Name

Provider

Description

Validity

www.doubleclick.net

IDE, ANID

Alphabet Inc, Google LLC, Google Ireland Limited

Used to show personalized advertising & analytics

1 year

www.google.com

__gads, _gcl_gb, 1P_JAR, AEC, DV

Alphabet Inc, Google LLC, Google Ireland Limited

Cookies for tracking user interactions, delivering personalized ads, and measuring ad performance

13 months

www.google.com

DSID, FLC, AID, TAID, exchange_uid, uid

Alphabet Inc, Google LLC, Google Ireland Limited

This cookie is set to note your specific user identity. Contains a unique encoded/encrypted ID.

2 years

www.facebook.com

_fbp, _fbc, fr

Meta Platforms Ireland Ltd.

Tracking user behavior on websites and attributing actions to Facebook Ads campaigns

3 months

www.bing.com

_uetsid, _uetvid, MUID

Bing and Microsoft services

Used by Bing.com to determine relevant advertising to show to the user.

13 months

www.youtube.com

DEVICE_INFO

Alphabet Inc, Google LLC, Google Ireland Limited

This cookie enables YouTube to enhance the user experience and ensure optimized video playback by recognizing the user's device type and specifications

5 months

www.google.com

_gcl_au, _gcl_dc, _gcl_aw

Alphabet Inc, Google LLC, Google Ireland Limited

Used by Google Ads for conversion linking, by measuring and attributing user actions across different websites and ads

3 months

www.google.com

SAPISID, APISID, SSID, SIDCC, SID, HSID

Alphabet Inc, Google LLC, Google Ireland Limited

These cookies verify user identity and track activity across Google properties

13 months

www.google.com

__Secure-3PAPISID, __Secure-1PAPISID, __Secure-1PSID, __Secure-3PSID, __Secure-1PSIDCC, __Secure-3PSIDCC

Alphabet Inc, Google LLC, Google Ireland Limited

Used by Google to secure user data, track interactions across properties, and support personalized ads

13 months

www.google.com

1P_JAR

Alphabet Inc, Google LLC, Google Ireland Limited

Sets a unique ID to remember preferences and other information, such as website statistics and conversion tracking

30 days

www.google.com

OTZ

Alphabet Inc, Google LLC, Google Ireland Limited

Used to track website traffic information

1 month

www.google.com

AEC

Alphabet Inc, Google LLC, Google Ireland Limited

Used to detect spam, fraud, and abuse

6 months

www.google.com

DV

Alphabet Inc, Google LLC, Google Ireland Limited

This cookie is used to save user preferences

1 year

www.google.com

_id

Alphabet Inc, Google LLC, Google Ireland Limited

For ad serving

2 years

www.google.com

_ssum

Alphabet Inc, Google LLC, Google Ireland Limited

This cookie stores a unique ID that identifies a returning user's device. The ID is used for targeted ads

29 days

www.google.com

evid_0046

Alphabet Inc, Google LLC, Google Ireland Limited

Tracking cookie

540 days

www.google.com

evid_0046-synced

Alphabet Inc, Google LLC, Google Ireland Limited

Tracking cookie

1 day

www.google.com

campaign

Alphabet Inc, Google LLC, Google Ireland Limited

This cookie is used to store information about the campaign through which the user arrived during the session

1 year

www.bing.com

BFBUSR

Bing and Microsoft services

Measures traffic from campaigns, clicks on banners, CTAs, and tracks the order flow. This cookie is used for ad tracking

390 days

www.bing.com

OIDI

Bing and Microsoft services

This cookie is used by the Bing advertising network for ad tracking purposes

3 months

www.bing.com

_RxBf

Bing and Microsoft services

Measures traffic from campaigns, clicks on banners, CTAs, and tracks the order flow

1 year

www.bing.com

ACLUSR

Bing and Microsoft services

This cookie allows us to serve relevant ads to visitors in the Microsoft Bing network

390 days

www.bing.com

BFB

Bing and Microsoft services

This cookie helps us target and track the performance of advertising campaigns in the Bing advertising network

390 days

www.bing.com

OID

Bing and Microsoft services

This cookie is used by the Bing advertising network for ad tracking purposes

3 months

www.bing.com

ACL

Bing and Microsoft services

This cookie is used for ad tracking purposes

3 months

www.bing.com

OIDR

Bing and Microsoft services

This cookie is used by the Bing advertising network for ad tracking purposes

3 months

www.youtube.com

dkv

Alphabet Inc, Google LLC, Google Ireland Limited

Set by YouTube to provide ads more relevant to you and your interests. It is also used to limit how many times you see an ad and help measure the effectiveness of advertising campaigns

1 year

www.google.com

s_gl

Alphabet Inc, Google LLC, Google Ireland Limited

Used to provide ads more relevant to you and your interests, as well as to help measure the effectiveness of advertising campaigns

1 year

www.bing.com

SRCHUID, SRCHD, MSPTC, SRCHHPGUSR, SRCHUSR

Bing and Microsoft services

This cookie tracks interactions on the website after someone clicks on a Bing ad

13 months

 

 

        3.5 Social Media Cookies

These cookies can track users’ browsing across multiple sites and build profiles based on their social media interactions. We use these cookies for advertising purposes. If you have a Meta (Facebook, Instagram) account or a Google account, DIGI can show you publicity for products, services and promotions that may interest you with the help of Facebook Custom Audience, Facebook Pixel and Google Adwords. This may have an impact on the content and messages displayed on other websites you visit. If you do not authorise these cookies, you may not be able to use or view these sharing tools.

 

Cookies subgroup

Cookies Name

Provider

Description

Validity

www.facebook.com

A11y

Meta Platforms Ireland Ltd.

User identification, storing user preferences

1 day to 5 years

www.facebook.com

csm

Meta Platforms Ireland Ltd.

To ensure fraud prevention

90 days

www.facebook.com

P

Meta Platforms Ireland Ltd.

Contains the user's chat status

session

www.facebook.com

S

Meta Platforms Ireland Ltd.

This cookie is set by Google services when a user logs into their Google account. It protects user sessions from attacks and unauthorized access

session

www.facebook.com

x-referer

Meta Platforms Ireland Ltd.

Used to store information about each page accessed

session

www.facebook.com

dpr

Meta Platforms Ireland Ltd.

Used for user identification, storing user preferences. Helps provide an optimal experience for your device's screen.

7 days to 5 years

www.facebook.com

wd

Meta Platforms Ireland Ltd.

Helps provide an optimal experience for your device's screen.

7 days

www.facebook.com

cppo

Meta Platforms Ireland Ltd.

This cookie is used by Facebook to track user behaviour

1 day

www.google.com

 

GED_PLAYLIST_ACTIVITY

Alphabet Inc, Google LLC, Google Ireland Limited

Displaying YouTube content, advertising

session

www.google.com

 

T9S2P.resume

Alphabet Inc, Google LLC, Google Ireland Limited

Displaying YouTube content

2 years

www.facebook.com

act, c_user, presence, sb, xs

Meta Platforms Ireland Ltd.

These cookies manage user sessions, enable Messenger chat functionality, store unique session IDs, identify browsers for authentication, keep users logged in across pages, and maintain security by storing the visitor's Facebook ID

90 days

www.facebook.com

datr, fr, locale, usida

Meta Platforms Ireland Ltd.

These cookies enhance security and fraud prevention, store the browser ID, collect unique identifiers for targeted advertising, and retain the display location of the last logged-in user. They encrypt the browser and Facebook IDs for added security

2 years

www.tiktok.com

 

_ttp, ac_csrftoken, cookie-consent, passport_csrf_token, passport_csrf_token_default, stable, tt_csrf_token, tt_webid, tta_attr_id, tta_attr_id_mirror

ByteDance Ltd.

Used to measure and optimize the performance of our advertising campaigns and to personalize content and advertising on TikTok

13 months

www.linkedin.com

AnalyticsSyncHistory, bcookie, li_gc, li_sugr, lidc, UserMatchHistory

LinkedIn

Used to measure and optimize the performance of our advertising campaigns and to personalize content and advertising on LinkedIn

2 years

 

 

How can you refuse or block cookies or other trackers?

 

When you start using the Website or App, DIGI inform you about the use of cookies and trackers, and request your consent for performance, targeting, and social network cookies. Until you click "accept," these cookies or trackers are not placed. You can manage your preferences at any time by visiting the "Manage my cookies" page or adjust your browser settings to restrict or block cookies.

You can disable or remove cookies from your device at any time via the settings of your browser. Each browser has its own specific settings. To better understand these settings, the following links may be useful. Otherwise, you should consult the 'Help' function in your web browser for more details.

 

 

For more information about the management of cookies used by DIGI, you can surf to www.allaboutcookies.org or consult www.youronlinechoices.com to control cookies by specific companies.

Please note that due to changing certain settings, the Website and its subsites, contact forms and applications could possibly no longer function in a proper way.

Please note that web browsers allow you to change your cookie settings. These settings can usually be found in the 'Options' or 'Preferences' menu of your web browser.

 

 

Which data about you is being used?

 

The cookies and other trackers are not used to link information about your browsing on the Internet or your usage of the app to your identity. Their purpose is to be able to recognise an item of Connection Equipment (for example, to ensure the tracking of an online purchase procedure through different stages) and to be able to differentiate it from others (for example, when it comes to drawing up Site traffic statistics). The connection IP addresses are also collected for Site traffic analyses because they enable it to be determined into which region of the world they are allocated and consequently they allow better targeting of where the internet users interested in the information and services provided by the Site are located. 

 

To find out more about the cookies associated with Google Analytics, go to https://policies.google.com/privacy/partners?hl=en

To find out more about the cookies placed by Facebook, go to https://www.facebook.com/policies/cookies/

To find out more about the cookies placed by X, go https://help.x.com/nl/rules-and-policies/x-cookies?lang=browser

To find out more about the cookies placed by Linkedin, go to https://www.linkedin.com/legal/cookie-policy

(which can change regularly) to see how they process your personal data.

 

On which legal bases do we use the browsing information?

 

The information associated with the strictly necessary and functional cookies and other trackers are used to respond to a service request that you have asked for (using the App or the website, creation of, access to and protection of a user account) (article 6.1. (b) GDPR – necessary for the performance of a contract). Your consent is required for performance, targeting an social media cookies and other trackers (article 6.1.(a) GDPR – consent).

 

What are you Legal Rights?

 

Notice to European Users: this cookie notice has been drawn up with due observance of European Directive 2002/58/EC.

You have the following rights:

  1.  the right to access to personal data that we hold about you;
  2. the right to ask us to update or correct any out-of-date or incorrect personal data that we hold about you;
  3. where the processing is based on your consent, the right to withdraw consent at any given time, without affecting the lawfulness of processing based on consent before its withdrawal;
  4. the right to erasure where the conditions of article 17 of the GDPR have been met;
  5. the right to restriction of processing where the conditions of article 18 of the GDPR have been met;
  6. the right to data portability insofar the conditions of article 20 GDPR apply to you;
  7. the right to object to processing of personal data concerning you, insofar the conditions under article 21 GDPR have been met; and
  8. the right to opt out of any direct marketing communications that we (with your consent) may send you.

You can exercise these rights at any given time by contacting us via the following contact details: privacy@digi-belgium.be.

If you have any question about the processing of your personal data, you can go to our DIGI’s Privacy Notice or email us at one or more of the above mentioned email address.

 

You also have the right to submit a complaint to the Belgian authority:

Data Protection Authority

Drukpersstraat 35, 1000 Brussels

Tel: +32 (0) 2 274 48 00

www.gegevensbeschermingsautoriteit.be - https://www.autoriteprotectiondonnees.be

Cookies are important even when they’re not sweet.They allow you to use the shopping cart, the website’s admin panel, pay bills, customize your experience on the website, tell us which pages have been visited, help us measure ad effectiveness, and provide us with information about behavior on this website, allowing us to improve communications and products.

By clicking "ACCEPT," you agree to the use of cookies for displaying personalized advertising, using social media plugins, and understanding how the website works. You can always modify the settings by clicking the "SETTINGS" button. If you want to learn more about cookies, please click here.

Your choice regarding cookies on this site
Necessary Cookies/Necessary Technologies
These data are necessary for the functioning of the website, such as remembering login details, enabling the use of the shopping cart, ensuring faster loading, rendering content at the appropriate resolution, and counting visits. Through these cookies, we aim to provide you with a seamless and fully secure experience.
Details
  • Displaying sections of the site
  • Remembering personal preferences(including cookie settings)
  • Retaining login details(except for logins through a third-party platform, see below)
  • If applicable, retaining the shopping cart and tracking the progress of an order
Company
Domain
Privacy Policy
DIGI Communications Belgium NV
digi-belgium.be
cmp_level, lang, callback-url, csrf-token, session-token

These cookies collect data in a way that does not directly identify any visitor or user. They are very useful for giving us an idea about the audience and the quality of traffic on the website, helping us understand what and where we need to improve to enhance your future experience. They allow us to learn about the growing popularity of a specific browser or page, so we can invest time in those areas instead of other initiatives that may be less relevant to you.
Details
  • Site traffic analysis: number of visitors, geographical area, device type, browser, etc.
  • A/B testing to optimize the site layout
  • Analysis of the time spent by each visitor on our web pages
  • Requesting feedback on specific parts of the site
Company
Domain
Privacy Policy
DIGI Communications Belgium NV
digi-belgium.be
cmp_level, lang, callback-url, csrf-token, session-token

Who doesn’t love social media? Activating these cookies will allow you to view content from Facebook, YouTube, or other similar platforms, including images and videos, and use Like or Share buttons and/ or other content sharing functions when you choose to share.For all these features, we need your consent.We’d appreciate it!
Details
  • Social media interactions (like & share)
  • Ability to log in using a third-party platform (Facebook, Google, etc.)
  • Running content from third-party platforms (YouTube, SoundCloud, etc.)
Company
Domain
Privacy Policy
DIGI Communications Belgium NV
digi-belgium.be
cmp_level, lang, callback-url, csrf-token, session-token

We’re all different, fortunately. These cookies help us deduce and understand visitors’ interests and preferences, allowing us to present and/or deliver tailored and specific content to each individual, including both advertising and native content on the website. Otherwise, without them activated, you’ll see generic information that may not match your interests. We believe that a visitor is more satisfied when they receive content that matters to them, so we think a “Yes” is well-deserved!
Details
  • Providing site advertising tailored to the conclusions we draw about you based on your browsing history on the site and, in some cases, based on the profile we create about you. We do this to keep the site profitable, so we don’t charge visitors a fee to access it.
  • Even if such cookies are not used, please note that you will still see ads on our site, but they will not be tailored to your interests. These ads may be adjusted based on the content of the page.
Company
Domain
Privacy Policy
DIGI Communications Belgium NV
digi-belgium.be
cmp_level, lang, callback-url, csrf-token, session-token