You’ll find everything you need to pay your invoice, including the due amount. If you’ve set up a direct debit, you’ll also see the date the payment will be taken from your account. If you’ve chosen a manual transfer, you can pay your invoice by 1) scanning the QR code or 2) using the provided IBAN number and structured communication.
2
Your references
This part contains the following information:
Customer number: a unique DIGI number linked to your account. It helps us quickly find any information about the services you have with DIGI.
Contract number: an identifier for the service agreement between you and DIGI. It covers all the services you have with us.
Invoice number: a reference for your invoice. Keep it close whenever you contact us about your invoice.
Invoice date: the date your invoice was issued.
Invoice period: the start and end date of your invoice period.
3
Your consumption address
The consumption address is the location where your services are being used.
4
Your invoice address
The invoice address is the official address linked to your invoice. It plays a key role in invoicing, legal compliance, and record-keeping for electronic transactions.
5
Your invoice overview
This section shows the VAT amounts for the current invoice period, along with any outstanding amounts from previous periods.
Second Page
1
Your references
This section contains the same information as on page 1.
2
Subscription(s) & option(s)
This section includes all subscription fees and any additional options for the current month.
Important note: Since this is your first invoice, it might look a little different:
It includes charges for December and/or January, as well as pre-billing for February.
It also covers any additional charges for usage outside your plan for December and / or January.
Example 1:
Your subscription was activated on 20/12
On your first invoice, you’ll see:
The prorated subscription fee for 20/12 to 31/12 (e.g., if your subscription is €5/month, the amount on your invoice will be €1.77)
The full subscription fee for 01/01 to 31/01
The full subscription fee for 01/02 to 28/02
Any applicable consumption charges for 20/12 to 31/01
On your second invoice, you’ll see:
The full subscription fee for 01/03 to 31/03
Any applicable consumption charges for 01 /02 to 28/02
Example 2:
Your subscription was activated on 15/01
On your first invoice, you’ll see:
The prorated subscription fee for 15/01 to 31/01 (e.g., if your subscription is €5/month, the amount on your invoice will be €2.5)
The full subscription fee for 01/02 to 28/02
Any applicable consumption charges for 15/01 to 31/01
On your second invoice, you’ll see:
The full subscription fee for 01/03 to 31/03
Any applicable consumption charges for 01/02 to 28/02
3
In-bundle usage
This section summarizes the consumption for each service included in your offer for the previous month. That’s why the ‘Total usage’ is €0.
4
Out-of-bundle usage
Depending on your subscription (DIGI Mobile and/or DIGI Tel), you may see additional charges for calls to foreign countries, roaming outside the EEA, and other services not included in your offer.
5
Third party services
These charges include premium-rate numbers, premium SMS, and mobile payments for services or purchases provided by external (third-party) providers.
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