Offer & Pricing

What fixed telephony offers does DIGI propose?

  • DIGI has 1 fixed telephony option, always linked to a DIGI Fiber subscription
  • The fixed telephony option includes unlimited minutes in Belgium
  • The price is 2,5€ /month (on top of the DIGI Fiber subscription)
  • More information

Options

What fixed telephony options does DIGI offer?

DIGI does not offer fixed telephony options.

Installation & Activation

How will the installation and activation of fixed telephony take place?

When the technician visits your home to install the DIGI Fiber product, (s)he will connect your landline phone to the router. Once the installation is complete, you will be able to start making and receiving calls

Use

How do I transfer calls with my landline phone?

Transfer incoming calls from your fixed line to your mobile phone:

  • Transfer calls from the first ring: dial *21* followed by the number to which you want to divert the calls, ending with # (example: *21*0475101520#).
  • Transfer calls if you do not answer: dial *61* followed by the number to which you want to divert the calls, ending with # (example: *61*0475101520#).
  • Transfer calls when the line is busy: dial *67* followed by the number to which you want to divert the calls, ending with # (example: *67*0475101520#).

How do I hide my landline number for a single call?

Dial *31* followed by the number to call and #. Finally, press the call button on your phone. Your number will be hidden for this single call and will be visible again for your subsequent calls.

How do I hide my landline number on a permanent basis?

Dial *61* followed by the number to call and #. Finally, press the call button on your phone. Your number will be hidden for all calls. To deactivate it, dial #61#

How do I block calls to special numbers?

Go to MyDIGI. Click on My Products, go to DIGI Tel, click on Manage and select Parameters. In the parameters, you will find the "Block calls to special numbers" function. If you want to block calls to special numbers, move the slider to the right; the slider will turn green to indicate that you have activated the option. If you want to deactivate this option, simply move the slider to the left.

How do I block calls to international numbers?

Go to MyDIGI. Click on My Products, go to DIGI Tel, click on Manage and select Parameters. In the parameters, you will find the "Block calls to international numbers" function. If you want to block calls to international numbers, move the slider to the right; the slider will turn green to indicate that you have activated the option. If you want to deactivate this option, simply move the slider to the left.

Will I receive a call waiting signal when I am on the line?

Yes, you will receive a call waiting signal when you are already on the line.

Will I always see the number of the person calling me on my landline phone?

In principle, yes, unless your landline phone does not support this feature or if the person calling you has hidden their number.

Technical problem

I have a problem when I try to make a call with my landline phone. What should I do?

Follow these 4 steps:

1. Check the connection of your phone.
2. Check the connection of your DIGI Internet Box.
3. Check the power supply of your DIGI Internet Box.
4. Restart your DIGI Internet Box.

If you do not have internet, you will not be able to receive or make calls

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